Contacts
For questions regarding executing orders and receiving accounting documents:
+7 495 234–24–77 (extension 3205, 2035)
From 09:00 to18:00 Moscow time
For questions regarding the untimely delivery or incorrect presentation of information on the results of trading on MICEX or the MICEX SE disseminated via e-mail or regarding technological access to the trading information transmission system and the archives of trading results on the MICEX Internet server, password changes, and technical support:
+7 495 745–81–46
From 09:00 to 18:00 Moscow time
For questions regarding trading organization, traded instruments and their parameters, methods for calculating specific indices, description of instruments, etc., and for explanations on participation in trading and the application of regulations governing the activities of MICEX and the MICEX SE and their Traders, please use the contact information specified on the pages of the respective markets.
